Difference between revisions of "Game Help:TS3 GCCTSU 1 Refresh cache"

Revision as of 13:14, 2 January 2010

Back to: Getting Custom Content to Show Up

Refresh caches and thumbnails

Cache files are temporary files that are saved by the game to make loading certain information faster. If these files have incorrect or corrupted data, it may prevent your game from loading. The game will regenerate fresh copies of these files each time it loads, so deleting them is perfectly safe, and it's normal for them to reappear. Do the first and then, test. If that doesn't work, carry on with the second, and then test, and so on.

1. To delete your cache files, open your MY DOCUMENTS\Electronic Arts\The Sims 3\ folder. Inside will be a number of cache files:
Delete any or all of these files you have.

If you have installed	remove
CAS parts that appear in Create-A-Sim	CasPartCache.package
New objects that would appear in Buy/Build mode	compositorCache.package
Mods or Hacks	scriptCache.package
New Sims	simCompositorCache.package

2. To delete Thumbnails, if you installed a CAS-part or Buy/Build mode object, or anything that has a thumbnail picture, sometimes it is necessary to force the game to refresh its Thumbnails cache. Look inside the MY DOCUMENTS\Electronic Arts\The Sims 3\Thumbnails\ folder and delete any files inside that folder.

Optional, for Windows only - do NOT do this on a Mac.

3. To delete WorldCaches, look inside the MY DOCUMENTS\Electronic Arts\The Sims 3\WorldCaches\ folder (if you have one) and delete these files inside that folder. Don't worry if you don't have a WorldCaches folder, or if it's empty - some people have WorldCaches and some don't - it just means that you do not have Riverview or the new Create-a-World tool installed.
OS X users, please read this post on why this is a bad thing.

Now load the game and look for your CC again in the appropriate sections.

So, refreshing cache and thumbnail files didn't work?

If you've read through and followed the proper installation instructions for your specific content type; had no luck with the previous step and you're still having trouble with getting it to show in game, proceed on with Step Two of this click-though.

Step Two

Choose which of the following options best describes your problem: