Difference between revisions of "Game Help:TS3 Patching/Common Errors"
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==Overview== | ==Overview== | ||
− | Some of the most common errors that occur during and after patching are addressed here. If the suggested workarounds do not work, try again after a reboot. [[ | + | Some of the most common errors that occur during and after patching are addressed here. If the suggested workarounds do not work, try again after a reboot. [[Game Help:TS3 Uninstall|If All Else Fails]]... |
==Errors Encountered== | ==Errors Encountered== | ||
===...during patching=== | ===...during patching=== | ||
− | + | ||
− | + | ; You get an "Invalid File Found" error for various files. | |
− | + | : Go to this [[Game Help:TS3 Patching:Invalid File Error|Invalid File Error]] wiki page. | |
− | + | ||
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− | + | ; You get an "Invalid File Found" error for the ''code_version.txt'' file. | |
− | + | : If after replacing the ''code_version.txt'' from your backups or DVD did not resolve the issue, verify that you downloaded the correct patch for all BG/EP/SP with the correct ending '''from_x.x.xx.00x0xx''' in the filename, for the version that you currently have installed. | |
− | + | ||
− | + | :Eg: If you had recently installed HELS and skipped the 1.9/2.4 patch, you might have downloaded the ''Sims3_2.5.12.004001_'''from_2.4.7'''.004001.exe'' instead of the required ''Sims3_2.5.12.004002_'''from_2.3.33'''.003001.exe'' version the game is looking for to patch WA. | |
− | Eg: If you had recently installed HELS and skipped the 1.9/2.4 patch, you might have downloaded the ''Sims3_2.5.12.004001_'''from_2.4.7'''.004001.exe'' instead of the required ''Sims3_2.5.12.004002_'''from_2.3.33'''.003001.exe'' version the game is looking for to patch WA. | + | |
− | + | ||
===...when starting Launcher=== | ===...when starting Launcher=== | ||
− | |||
− | + | ; Various Launcher issues | |
− | | | + | : Go to [[Game Help:Launcher Issues|Launcher Issues]]. |
− | + | : To see the patch versions in table format, go to [[Game Help:Patch Table|Patch Table]]. | |
− | + | : If you suspect EADM is the cause, go to [[Game Help:EADM Issues|EADM Issues]]. | |
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− | + | ===...when running the game=== | |
− | + | If you encounter any or all of these symptoms, try the following suggestions. | |
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− | + | ; Crashing during gameplay or at loading screen | |
− | + | : Did you forget to remove CC before patching or installing a new pack? Do the standard troubleshooting as outlined in [[Game Help:Sims 3 Game Problem|Game Problem FAQ]] or read the '''standard troubleshooting''' steps below. | |
− | + | : If that did not help, try the other links in the related section of that Game Problem page. | |
− | |||
− | + | ; Lags and freezes during gameplay | |
+ | : These guides has some pointers to overcome or identify the cause: | ||
+ | :* [[Game Help:Intermittent Freezes|Intermittent Freezes]] | ||
+ | :* [[Game Help:Package File Lag|Package File Lag]] | ||
+ | :* [[Game Help:Improving Sims 3 Performance|Improving Sims 3 Performance]] | ||
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− | + | ; Missing features or you get funny strings of text or things don't work as per usual | |
− | + | : You still have CC that is '''not compatible''' with the patch or new pack. | |
− | + | : Before doing any troubleshooting, perform a [[Game Help:TS3 Back Ups|backup]], just in case you messed up and need to start over. Do the '''standard troubleshooting''' guide below. | |
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− | + | : '''This is the ''standard troubleshooting'' guide.''' | |
+ | :# Don't be selective and try to think what is affected and what is safe, '''''remove everything'''''! Again, do the 3 steps in [[Game Help:Sims 3 Game Problem|Game Problem FAQ]]; and play a new, CC-free game. Things should be corrected now. | ||
+ | :# Check back with the creators if their items need to be updated - only they know if the codes have been changed. Until the creators updates the items, you have to play without these items. | ||
+ | :# If you're interested to identify which item is causing the issue, do the binary-search method (aka [[Game Help:TS3 Finding Problem Custom Content#The 50.25 Method|the 50% method]]). | ||
+ | :# Remember to always [[Game Help:Sims 3 Delete Cache Files|delete cache files]] after removing some CC and before loading the game to test. | ||
+ | :# Don't save while doing this, as you're removing CC from your game. | ||
+ | :# That should at least help you narrow down at what point your game starts crashing, to figure out what the problem might be. | ||
+ | :# Please note that just because your game crashes on a particular file does not mean that file is corrupted or incompatible with the patch. Try putting in just that one file, deleting your cache files again, but this time start a new game. | ||
+ | :# If you can repeat the issue on a brand new game with just this one file, then it is safe to presume this file is not compatible. | ||
+ | :# Also, due to the nature of the ''Open Neighborhood'' of The Sims 3, the CC item need not have been used in the Lot or Household you play to be causing issues, it could have been used by an Inactive Sim. | ||
+ | :# Finally, remember CC in Sims3Pack are not exempt from getting broken or becoming incompatible from one patch to the next. | ||
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− | === | + | ==Related Pages== |
− | + | ||
− | + | * Patching: | |
− | + | ** [[Game Help:TS3 Patching:Invalid File Error]] | |
− | + | ** [[Game Help:Launcher Issues]] | |
− | + | ** [[Game Help:Patch Table]] | |
− | *[[ | + | ** [[Game Help:EADM Issues]] |
− | *[[ | + | |
− | + | * Technical: | |
− | + | ** [[Game Help:Sims 3 Game Problem]] | |
− | + | ** [[Game Help:Sims 3 Delete Cache Files]] | |
− | + | ** [[Game Help:TS3 Uninstall]] | |
− | + | ||
− | * | + | * Performance: |
− | * | + | ** [[Game Help:Intermittent Freezes]] |
− | * | + | ** [[Game Help:Package File Lag]] |
− | * | + | ** [[Game Help:Improving Sims 3 Performance]] |
− | * | + | |
− | * | + | * Misc: |
+ | ** [[Game Help:TS3 Finding Problem Custom Content]] | ||
+ | ** [[Game Help:TS3 Back Ups]] | ||
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==If you still have problems== | ==If you still have problems== | ||
− | * | + | One final troubleshooting tip: |
+ | *Try an uninstall and start over from a clean slate - [[Game Help:TS3 Uninstall|If All Else Fails]]... | ||
+ | |||
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{{TS3 Patching}} | {{TS3 Patching}} |
Revision as of 15:43, 13 November 2010
Sims 3 Game Help Categories: | |
---|---|
Custom Content | Installation | Gameplay Guides | Technical & Graphics Issues | Miscellaneous Issues | |
MTS Help Q&A Forums | |
TS3 Patching by Category | |
---|---|
Before You Begin | Patch Table | Patch Downloads | Invalid File Error | Once It's Installed | Common Errors | Patch Update Log | If All Else Fails | | |
Contents |
Overview
Some of the most common errors that occur during and after patching are addressed here. If the suggested workarounds do not work, try again after a reboot. If All Else Fails...
Errors Encountered
...during patching
- You get an "Invalid File Found" error for various files.
- Go to this Invalid File Error wiki page.
- You get an "Invalid File Found" error for the code_version.txt file.
- If after replacing the code_version.txt from your backups or DVD did not resolve the issue, verify that you downloaded the correct patch for all BG/EP/SP with the correct ending from_x.x.xx.00x0xx in the filename, for the version that you currently have installed.
- Eg: If you had recently installed HELS and skipped the 1.9/2.4 patch, you might have downloaded the Sims3_2.5.12.004001_from_2.4.7.004001.exe instead of the required Sims3_2.5.12.004002_from_2.3.33.003001.exe version the game is looking for to patch WA.
...when starting Launcher
- Various Launcher issues
- Go to Launcher Issues.
- To see the patch versions in table format, go to Patch Table.
- If you suspect EADM is the cause, go to EADM Issues.
...when running the game
If you encounter any or all of these symptoms, try the following suggestions.
- Crashing during gameplay or at loading screen
- Did you forget to remove CC before patching or installing a new pack? Do the standard troubleshooting as outlined in Game Problem FAQ or read the standard troubleshooting steps below.
- If that did not help, try the other links in the related section of that Game Problem page.
- Lags and freezes during gameplay
- These guides has some pointers to overcome or identify the cause:
- Missing features or you get funny strings of text or things don't work as per usual
- You still have CC that is not compatible with the patch or new pack.
- Before doing any troubleshooting, perform a backup, just in case you messed up and need to start over. Do the standard troubleshooting guide below.
- This is the standard troubleshooting guide.
- Don't be selective and try to think what is affected and what is safe, remove everything! Again, do the 3 steps in Game Problem FAQ; and play a new, CC-free game. Things should be corrected now.
- Check back with the creators if their items need to be updated - only they know if the codes have been changed. Until the creators updates the items, you have to play without these items.
- If you're interested to identify which item is causing the issue, do the binary-search method (aka the 50% method).
- Remember to always delete cache files after removing some CC and before loading the game to test.
- Don't save while doing this, as you're removing CC from your game.
- That should at least help you narrow down at what point your game starts crashing, to figure out what the problem might be.
- Please note that just because your game crashes on a particular file does not mean that file is corrupted or incompatible with the patch. Try putting in just that one file, deleting your cache files again, but this time start a new game.
- If you can repeat the issue on a brand new game with just this one file, then it is safe to presume this file is not compatible.
- Also, due to the nature of the Open Neighborhood of The Sims 3, the CC item need not have been used in the Lot or Household you play to be causing issues, it could have been used by an Inactive Sim.
- Finally, remember CC in Sims3Pack are not exempt from getting broken or becoming incompatible from one patch to the next.
Related Pages
- Patching:
- Technical:
- Performance:
If you still have problems
One final troubleshooting tip:
- Try an uninstall and start over from a clean slate - If All Else Fails...
TS3 Patching by Category | |
---|---|
Before You Begin | Patch Table | Patch Downloads | Invalid File Error | Once It's Installed | Common Errors | Patch Update Log | If All Else Fails | | |
Sims 3 Game Help Categories: | |
---|---|
Custom Content | Installation | Gameplay Guides | Technical & Graphics Issues | Miscellaneous Issues | |
MTS Help Q&A Forums | |